Initial Student FAQ

Initial Student FAQ

The ISSO has a dedicated page to answer questions related to submitting financial documents for I-20 issuance. Click Here to access our Financial Certificate Form.

No, you can not upload the award letter. Instead, please reach out to your department to have them enter your contract in eGA, then make sure you accept your contract in eGA, and any tuition support in Banner. Once that step is completed your funds should all show up on the FCF after 24 hours of being uploaded by the department and accepted by you. We do not need to see additional documentations for those funds.

Exception to the rule:

  • Students may submit proof of their Summer 2022 funding on a department letterhead IF they are submitting their FCFs before November 2021. FCFs submitted in November and onward must list the Summer 2022 funding, if offered.

  • Students receiving awards from professors using project grant funding or funds that can only be entered/logged by the department in the SEA Award system (Example: Faculty member is using his/her startup funds to help fund the student) must also submit a written statement listing the department’s commitment and the amount of funds. 

    • What to upload with your Financial Certificate form in this situation:

      • The Student Educational Award Submission Confirmation. This is an automated email the department will receive after they have submitted the funds to Financial Aid/SEA system. You may submit a pdf copy of the email with the Financial Certificate From.

      • A statement from the department listing the department’s commitment and the amount of funds. Must be signed and on letterhead.

Our processing time is 5 business days from the day a student submits their Financial Certificate Form (FCF). Note that weekends and holidays are not considered business days. Your electronic I-20 will be uploaded to your ISSOconnect account when it is ready, and you will receive an automatic email informing you of this at your .uncc.edu email inbox.

Students receiving TA and/or GA contracts for the Summer 2023 term should be able to see those funds on the FCF if the department uploaded these funds into banner. Awards for Summer 2023 will not be entered in the eGA system until after November 2022, thus award letters showing Summer 2023 funds can be uploaded with the FCF. This option will not be available after Jan 1st, 2023.

If you are unable to begin classes for the term in which you applied for admission, reach out to the admission office (gradcounselor@uncc.edu for graduate students, and intl.admissions@uncc.edu  for undergraduate students) to discuss Summer or Fall 2021 readmission options.  Please note the ISSO cannot make admission decisions; however, we will work on updating your SEVIS record and reissue you a new I-20 once you have been readmitted. Thus, take a minute to answer our Spring 2021 New international student survey  - requires your UNC Charlotte login - to help us plan for next semester.

For Undergraduate students: At this time UNC Charlotte does not have any programs (majors) that are 100% online. This means that students should expect to enroll in some in-person classes each semester. We recommend that you register for SOAR (all sessions are online). Before attending SOAR, you may view courses offered for Spring 2021 and filter the options based on instructional type in Banner Self-Service.  During SOAR, you may share you proposed list of online courses with your academic advisor to determine if you are able to obtain those courses. 

For Graduate Students: For students who are unable to enroll in classes on campus in the Fall 2020 semester, some programs may have the option to begin 100% online in the Fall and then transition to in-person classes for the Spring 2021 semester. Note that this opportunity may not be available to all new students, so contact your Graduate Program Director.

For all Students: Note that studying online does not require an F-1 visa.  We cannot activate your SEVIS record until you arrive in the U.S.  Semesters spent studying outside the U.S. before we activate your SEVIS record do not count towards the CPT or OPT two semester requirement.